MintwhaleSupport
Gigabye by Mintwhale. We usually reply within 2 working days.
Write to us at mintwhale.apps@gmail.com. Please mention the app name (Gigabye) in your email, as this address handles all Mintwhale apps. If something isn't working, also include your iPhone model and iOS version.
Email mintwhale.apps@gmail.comCommon questions
How many photos can I delete for free?
15 a month, plus one video compression. The count resets on the 1st of each month.
What's the difference between Unlimited and Complete?
Unlimited removes the monthly limit. Complete adds every Smart tool: Privacy sweep, smart screenshot sorting, Live Photos to stills and Documents to PDF. Both are one-time payments. If you own Unlimited, you can upgrade to Complete and pay only the difference.
Is this a subscription?
No. Both plans are paid once and are yours for as long as you use the app.
I bought it but it's locked on my new iPhone.
Open Settings in the app and tap Restore Purchases while signed in with the same Apple Account.
How do I get a refund?
Apple handles all App Store refunds. Request one at reportaproblem.apple.com.
I deleted something by mistake.
Open the Photos app › Recently Deleted. Items stay there for 30 days and can be restored.
How do I unhide photos I hid?
iOS locks the Hidden album with Face ID, so apps can't unhide photos. Open the Photos app › Hidden (under Utilities), unlock it, tap Select, choose the photos, tap ••• and then Unhide.
Does the app upload my photos?
No. Everything happens on your iPhone. See the Privacy Policy.